Correct Wrecker Driver Mindset – Virtual Training & Certification
Course Overview: This virtual training program is presented in two sessions, giving operators time to absorb the material and apply the concepts between meetings. The course focuses on building a strong professional mindset—one that supports safety, awareness, and consistent performance on every call. Participants will learn how attitude, preparation, communication, and decision-making directly impact recovery results and roadside safety.
Format:
Session 1 November 19, 2025 7:00 PM-9:00 PM : Foundations of Mindset, Professional Image, Pre-Shift Preparation, Situational Awareness, Communication & Teamwork
Session 2 November 20, 2025 7:00 PM- 9:00 PM: Managing Stress, Mental Health Awareness, Customer Interaction, Continuous Training, Hazard Recognition, and Setting the Example
Both sessions are live virtual classes with interactive discussion and real-world towing scenarios.
Testing & Certification: At the end of Session 2, participants will complete a required knowledge test. ✅ Certificates will be issued upon successful completion of the test.
What Operators Will Learn:
Why mindset determines safety and success on every recovery
Expectations for professional appearance, PPE, and daily inspections
Mental readiness, reducing distractions, and staying focused on-scene
How to assess hazards, plan escape routes, and adapt to changing conditions
Effective communication with law enforcement, customers, and teammates
Stress management, fatigue awareness, and mental health support
Customer professionalism and representing your company with pride
Leadership skills for veteran operators and mentoring new drivers
How to apply continuous training and evolving industry standards
Who Should Attend: Light-, medium-, and heavy-duty operators, trainers, supervisors, and anyone responsible for safe towing and recovery operations.
Requirements for Certification:
Attend both virtual sessions
Complete and pass the end-of-course test
