Correct Wrecker Driver Mindset –
Virtual Training & Certification
Course Overview:
This virtual training program is presented in two sessions, giving operators time to absorb the material and apply the concepts between meetings. The course focuses on building a strong professional mindset—one that supports safety, awareness, and consistent performance on every call. Participants will learn how attitude, preparation, communication, and decision-making directly impact recovery results and roadside safety.
Format:
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Session 1 November 19, 2025 7:00 PM-9:00 PM : Foundations of Mindset, Professional Image, Pre-Shift Preparation, Situational Awareness, Communication & Teamwork
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Session 2 November 20, 2025 7:00 PM- 9:00 PM: Managing Stress, Mental Health Awareness, Customer Interaction, Continuous Training, Hazard Recognition, and Setting the Example
Both sessions are live virtual classes with interactive discussion and real-world towing scenarios.
Testing & Certification:
At the end of Session 2, participants will complete a required knowledge test.
✅ Certificates will be issued upon successful completion of the test.
What Operators Will Learn:
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Why mindset determines safety and success on every recovery
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Expectations for professional appearance, PPE, and daily inspections
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Mental readiness, reducing distractions, and staying focused on-scene
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How to assess hazards, plan escape routes, and adapt to changing conditions
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Effective communication with law enforcement, customers, and teammates
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Stress management, fatigue awareness, and mental health support
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Customer professionalism and representing your company with pride
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Leadership skills for veteran operators and mentoring new drivers
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How to apply continuous training and evolving industry standards
Who Should Attend:
Light-, medium-, and heavy-duty operators, trainers, supervisors, and anyone responsible for safe towing and recovery operations.
Requirements for Certification:
